How do you run a highest-level artisanal design and manufacturing business in the modern age? Through custom business process automation software that: 1) allows for collaboration, 2) enhances efficiency and reduces human error, 3) communicates status in real-time, 4) streamlines processes, 5) reduces overhead, and 6) informs back-end office processes.
We witnessed these results first hand when we created the custom design and manufacturing software for Bark Frameworks, Inc., the premier conservation designer and producer of contemporary and modern art framing in New York City.
When Third Mind arrived on the scene, Bark Frameworks was managing its process on paper. Designs and related measurements were entered on a job sheet. Multiple copies of this sheet were then distributed to the various departments – pricing, scheduling, construction, finishing, installation, packaging, shipping, and billing. At any one time, there could be as many as 100+ jobs in the works. A job orders board and on-going project status were maintained manually.
Third Mind collaborated with Bark Frameworks to convert this analog system into a digital process, with immediate access to all aspects of the project(s) in the works, past projects, and client account information as well. We interfaced that system into the company’s QuickBooks accounting system so invoices were automatically generated.
Given the thoughtful manual process and the results of the digital version, it was evident that our client was capable of advanced conceptualization. From our experience, the ability to abstract process is a rare talent, even with clients who really know their business. The quality of initial input on conceptualization minimized changes once in production, leading to a more stable and cost effective end product.
We helped our client focus on the craft of their product, reducing the process management overhead significantly.
We are proud of the system's reliability. With the exception of database updates, the system has been online for over a decade with little to no maintenance.
The attention to process detail provided by the client was exceptional.