Process automation may be desired when there are opportunities for software to run your business. We aren’t talking about software tools commonly used to support your business (like email clients and accounting software), rather, we are referring to software that recreates the processes of your business, streamlines and automates them. This kind of development enables your staff to efficiently and effectively DO the work needed in a fraction of the time.
Benefits may include reductions in staff and HR overhead, time for task completion, human error, infrastructure, space needs, consumables, and shipping costs. Benefits may also include organizational enhancements as well as consistency in both internal and external communications.
As with custom application development, understanding the value of your financial investment and a reasonable return on that investment is critical to the success of business process automation.